This Terms of Service outlines the terms and conditions governing the use of Flowpal’s website and services provided through https://flowpal.io (the “Site”). By accessing or using our Site, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully before using our services.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we collect information about individual web pages or services you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:‍

Cookies – Data files placed on your device or computer, often including an anonymous unique identifier. For more information on cookies and how to disable them, visit http://www.allaboutcookies.org.

Log Files – These track actions occurring on the Site and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web Beacons, Tags, and Pixels – Electronic files used to record how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we also collect information such as your name, billing address, shipping address, payment details, email address, and phone number. We refer to this as “Order Information.”

“Personal Information” in this Terms of Service refers to both Device Information and Order Information.

2. How Do We Use Your Personal Information?

We use the Order Information collected to:

Fulfill any orders placed through the Site (including processing payments, arranging for services, and sending order confirmations).

Communicate with you.

Screen orders for potential risk or fraud.

Provide you with information or marketing content in line with your preferences.

We use Device Information to:

Screen for potential risk and fraud (particularly your IP address).

Improve and optimize our Site by analyzing how users interact with the Site and assessing the success of our marketing efforts.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above. We also use Google Analytics to understand how users interact with the Site. You can learn more about how Google uses your Personal Information at https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

Additionally, we may share your Personal Information to comply with laws and regulations, respond to legal requests, or protect our rights.

4. Targeted Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through the following links:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some of these services through the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

5. Flowpal Service Terms

Flowpal offers a subscription-based service for Webflow development assistance. Below are the specific service terms for Flowpal members.

Requests Accepted:

Adding or updating content on your Webflow website.

Adding new sections to existing pages.

Adding new pages to your Webflow website.

Updating CMS collections or items.

Integrating third-party scripts or services (e.g., analytics, live chat).

Requests Not Accepted:

Building a new, separate website.

Performing advanced SEO or CRO tasks such as schema implementation or backlink building.

Building overly complex functionalities like web apps or dashboards (these require separate consultation).

6. Turnaround Time

The average turnaround time for requests is 2 business days. However, this is not guaranteed and may vary depending on the volume of requests.

7. Subscription Policy

By subscribing to Flowpal’s services, you agree to the following terms:

No Refunds: Subscriptions are non-refundable after 14 days.

Cancellation Rights: Flowpal holds the right to cancel or pause any subscription at any time. If we cancel your subscription, a pro-rated refund will be issued for the remaining subscription period.

8. Data Retention

When you place an order through the Site, we retain your Order Information for our records unless and until you ask us to delete it.

9. Do Not Track Signals

Please note that Flowpal does not alter its data collection and use practices when it detects a “Do Not Track” signal from your browser.

10. Minors

The Site is not intended for individuals under the age of 13.

11. Changes to This Policy

Flowpal may update this policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

12. Contact Us

For more information about our practices, questions, or complaints, please contact us via email at hello@flowpal.io.